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  1. Judy #

    I’m so incredibly sorry for your loss.

    September 28, 2012
  2. CC HERNANDEZ #

    I’VE READ YOUR STORY & I’M VERY SORRY FOR YOUR LOSS!!!! I HAVE DOGS OF MY OWN & IF SOMETHING LIKE THAT EVER HAPPENS, I’LL BE LOST WITHOUT THEM…. SHE’S A VERY LOVING, GENTLE, BEAUTIFULE DOG & I KNOW SHE’S IN DOGGIE HEAVEN WITH THE REST OF MY DOGS THAT PASSED ….. SHE’S IN MY PRAYERS!!!!!

    September 27, 2012
  3. I am heartbroken for your loss. We were scared to fly our 50lb dog cross-country, and now we are terrified. Thank you for reminding us of the dangers of air travel for companion animals. This needs to be corrected — it is unacceptable — United Airlines needs to right this wrong. Now that Pet Airways is out of business(?) — we are in need of an airline that specializes in pet air travel, and we need tighter regulations for pet air travel. I’m so sorry for the loss of your beautiful and wonderful dog and the pain that she suffered.

    September 26, 2012
  4. This might be one of the most beautiful songs about furry companions, enjoy it.

    September 26, 2012
  5. Beyond sorry for your loss.
    My dogs are the world to me. I feel your pain, and wish Bea a safe travel to the next stage.
    Blessings your way, dear ones.

    September 26, 2012
  6. Sunny Brown #

    I just read about what happened to Bea, and I am so sorry! I am also grateful that you have come forward and are not letting United Airlines get away with this cruelly careless abuse of these frightened, helpless pets.

    Several years ago, a friend of mine was going to travel on United with his German Shepherd. Apparently the large kennel was awkward and didn’t fit well, so they actually tried standing it up on one end! They didn’t even have the sensitivity to realize that this was a horrible, abusive act, and actually TOLD him what they had done! I wonder if they would have told him about it if they had been successful in their attempts to get the kennel to stay up on one end. It seems likely that had that been the case, the dog would have just been left to suffer terribly for the duration of the flight with my friend completely unaware of her situation.

    Airlines need to wake up and realize that pets are NOT LUGGAGE! They are NOT CARGO, they are living creatures – sentient, intelligent, emotional. They are members of our families, and they deserve to be treated with care and compassion.

    Ever since this occurred, neither my friend nor myself have ever even considered flying with a pet again. We just don’t trust the airlines.

    Again, you have my heartfelt condolences.

    Sincerely,
    Sunny Brown

    September 26, 2012
  7. Jacinda #

    I am so sorry for your loss of Bea. It makes my my heart break to read your story and it makes me hug my Golden a little tighter tonight. Thanks for this write up, it will make me think long and hard about ever flying my Golden anywhere.

    September 26, 2012
  8. SSGT Michael McClure #

    I just got a call last night saying that my dog (jersey) had died in a 1 hour and 23 min flight from Boise ID to San Francisco CA. Don’t understand since I flew her from England to Idaho earlier in the year with no issues. Can anyone help me to figure out how to get united to own up for what has happened?

    September 26, 2012
  9. Samantha #

    My heart breaks for you and for Bea’s, especially how she passed. I dont know how you go on with such thoughts. I hope you know she is with you and watching out for you and your family and your other puppies. I hope you sue the hell out of them!

    God bless Bea.

    Samantha

    September 26, 2012
  10. David Beedie #

    Hi, your story made my blood boil and made me sad as well. I moved my dog from Sydney to the UK and getting my boy back to the UK in top shape was my only priority – I could not care less about losing furniture overboard or any other ridiculous materialistic concern. Fortunately, Qantas took care of him.

    I have not read all of the posts, this thing tends to make me stop working and go find someone obnoxious to harangue. Bit if there is a fund for suing UA, I’m in.

    http://www.bernese.biz/histioWoofa.htm

    September 26, 2012
  11. I do hope you intend on sueing. It’s tragic what happened but the only thing more tragic is letting it happen again which it will if United is not held accountable. We as readers can do our part to share this article with everyone on all our networks and hopefully get it on tv networks soon.

    September 25, 2012
  12. marie #

    Maggie,
    I hope you continue your fight with United Airlines. I am so sorry for the loss of Bea.
    I had a Golden Retriever who sadly passed away from cancer years ago. They have a way of working their way into your soul.

    This shouldn’t have happened.
    marie

    September 24, 2012
  13. We have an 11year old Golden, Gennie, who has been with us for almost 3 years. We would move heaven and earth for her and our Brittany, Nugget. Bea’s story has my heart breaking for yours. I know it won’t ease your pain, but maybe her story can keep others from unknowingly placing their dogs in harms way.
    Maybe at least one airline will hear what happened to her and find a solution to dangerous air travel for our very special babies.

    September 24, 2012
  14. Stephanie Clark #

    You are so beautiful and I’m so sorry for the pain your family is going through….

    September 24, 2012
  15. Eric Tong #

    It’s heartbroken to see an innocent animal died from the neglect of the people from United Airline. I think you should definitely sue them not solely for the reason of getting money from them, but to teach them a lesson. They need to take incident like this very seriously and to prevent future occurrences. I hope everything works out the way you wish.

    September 24, 2012
  16. This story breaks my heart. I recently flew our puggle from SF to Boston on United and as soon as we saw this story we vowed never to fly out pet again (or as long as we can help it). The entire experience was less than ideal and nerve racking. The staff and crew could of cared less about our pup, or at least that is how they made us feel when we dropped him off. Even the flight attendants ignored our several requests to check and make sure our dog had made it on safely.

    I just cannot believe it and my heart goes out to you, your family, and your sweet Bea. Just tragic… Stay strong.

    September 24, 2012
  17. Mandy #

    Sending deepest sympathy to you,from Australia. Having been a mummy to a Golden,I know how much they touch your soul. I so very,very sorry for your loss of beautiful Bea,…I am appauled at the airline, just disgusted,never,EVER should this happen. Thankyou for sharing your story,it will help so many others to be aware of what truely goes on…..

    September 24, 2012
  18. Holly #

    I learned of your loss after reading a news article online. I can only imagine the pain and heartache that you and your family must feel right now. I can see that Bea was loved and adored and her memory will be forever cherished. I am so sorry that you are having to go through this ordeal. I very much appreciate that you’re advocating positive things for animals from this tragedy. The world needs more caring, loving people like you.

    September 24, 2012
  19. I am deeply saddemed by the loss of your beloved Bea. I know the pain of losing a pet, your family’s best friend! I have no more to say except I feel your pain!

    September 24, 2012
  20. Joanne #

    Maggie…I just read your story about your beloved Bea. It just makes me sick to death that an airline didn’t follow protocol and then blatantly lied about everything. Then to top it all off they felt no remorse for what happened to your Sweet Bea. My heart breaks for you and your loss. My Santina girl crossed the Rainbow Bridge on 6/11/12 and I know that she was there waiting for your Bea when she got there. Please know in your heart that your Bea is still with you everyday and she will let you know someway, somehow that she is. One day you will be with her again in ever lasting life.
    Sweet Bea, your momma is saddened by your loss, I pray that you will bring her comfort in all the days to come and let her know that you are with her always. Rest in Peace sweet angel!!! ❤

    September 24, 2012
  21. Bruce R #

    As a golden retriever owner (and lover), I extend the deepest condolences to you and your family. When our dogs get old we expect things to happen. We don’t expect this. My office is at Orange County Airport next to the cargo areas. I walked by once and saw a golden in a crate in the sun – no water. I opened the crate and someone yelled, “You can’t do that.” I replied, “Watch me.” He was so happy to drink and I walked him around until the family showed up. Now that I’ve read your story, I’m going to walk by these cargo areas more often. Blessings and peace.

    September 24, 2012
  22. gary folz #

    iam so sorry.. this will never happen on my shift, am a aircraft mechanic, in fact last nite flying out of mpls/st.paul ,international, myself and another mechanic, cleaned kennel out, am peted the dog, most of them are stress out, i always tell pilots they have important cargo , just another heads up for them ,, to monitor heat , in aft cargo….. again i feel bad for you and dog, this was preventable..for sure…all animals are treated with extra care, with myself…..

    September 24, 2012
  23. I’m so sorry for your terrible loss. This was animal cruelty and should not have happened. RedRover campaigns against heat stroke in dogs, and we’re interested in helping you get some answers about what happened, and hopefully prevent future suffering. Please contact us at info@redrover.org or 916.429.2457. We are a national organization based out of Sacramento, CA.

    September 24, 2012
  24. Rob #

    You may have just saved the life of my second heartbeat, Molly. We just did a search about dogs and flying for a Florida to Connecticut trip we are planning for November. We will plan a few extra days for the DRIVE. Thanks from Molly and me and our condolences for your loss. Shame on corporate greed!

    September 24, 2012
  25. So sorry for the loss of your beautiful Bea. And thank you very much for sharing your story with all dog lovers who need to be aware of the potential danger. Bless you.

    September 24, 2012
  26. Deborah Smith #

    So sorry for your loss.

    September 24, 2012
  27. So sorry for your loss. I will boycott United Airlines and never ever forget or forgive their long history of animal negligence.

    September 24, 2012
  28. Heather Kelly #

    I am so sorry for your loss as I too have been through the same thing. In 2001 American Airlines killed our dog. He was put into the wrong compartment and he froze to death. Like your situation, the airlines flat out lied to us about how he died. Our loss was not just a family loss but to the dog community in general as he was the #1 Samoyed in the country and only 4 years old. We went back and forth with lawyers for over a year and the bottom line was that they sent us an apology letter for killing the dog and a $2500 voucher as that was the “maximum BAGGAGE allowance”. I will never forget those words. How can they consider a beautiful life BAGGAGE is beyond me. I found in my research then that over 5000 THOUSAND animals are killed, maimed, injured, lost or stolen from airlines every YEAR. So heartbreaking. You are in my thoughts and prayers. The pain never goes away.

    September 24, 2012
  29. Aline #

    I’m so sorry about your terrible loss.

    To United: if she hadn’t flown in your plane, she’d be alive.

    SUE. SUE. SUE…….

    September 23, 2012
  30. Oh Maggie, I am so very sorry for the loss of your beloved dog Bea. What a beautiful, young, vibrant, healthy dog. So very sad that she fell victim to the airline’s negligence. Thank you for sharing your painful story and for bring awareness to what “sitting on the tarmac” can do to these poor animals in stored below. I remember many times being on an airplane and when were were on the tarmac, there was no air conditioning. For the animals below, it’s like leaving a child or a pet in a hot, closed car… isn’t that illegal?
    Blessings to you and your family. xoxo Valerie

    September 23, 2012
  31. I am so sorry to hear about the loss of your sweet Bea! The airlines’ lack of accountability is one of many reasons we started our business … there is no excuse for the loss of precious family members’ lives!!

    September 23, 2012
  32. Patty Boylen #

    My thoughts are with you. I want to share my story about United Airlines.
    This last August I brought a young cat up from a major animal rescue organization in Utah. She was completely blind and required drops in her eyes every 12 hrs. She was to fly United from Las Vegas to Denver, transfer in Denver and be boarded on a direct flight to Toronto. We waited at the cargo terminal for her arrival in Toronto, only to find the cat didn’t arrive on the flight. I called United Airlines and they couldn’t find my cat and didn’t know what happened to her. Their attitude was totally dismissive, didn’t care the animal was completely vulnerable being blind and needed medication in her eyes to prevent ulceration. I kept calling United Airlines requesting to speak to a supervisor, who wouldn’t take my call. On three separate calls United said the supervisor would call me back…nothing. Finally the next day, animal rescue society found that my cat had been incorrectly place on a flight to Chicago (not Toronto), from Denver and was sitting somewhere in the Chicago airport, but still couldn’t be located in the airport. Finally a day later they found my cat and sent her to Toronto from Chicago. When she arrived, she was covered in feces and urine, no water and the bag of food, taped on her carrier, was not even opened. The cat required immediate emergency veterinary care for heat stress and dehydration . She survived. The publication of your sad situation should hopefully educate other people NOT to fly their animals on United Airlines. I was lucky my cat survived and have sent a copy of ABC news article to this animal rescue organization in Utah, hoping they will not use United Airlines , ever.

    September 23, 2012
  33. I’m am so sorry to read about your loss! I can’t even imagine what you and your family are going through. My husband and I have 2 dogs of our own, Sadie n Sami, and they are our life. As a fellow dog lover, I understand that they ARE our own family members. You made a beautiful slide show of Bea. My heart n prayers go out to you. I’m so sorry this happened. It never should have. Do what you feel is the right thing, but I feel legal action needs taken against United Airlines to bring justice home for Bea’s memory. You will always have those living memories. No one can take those away from you….again, I’m so sorry to read about this. :,(

    September 23, 2012
  34. beanbruno #

    I’m so sorry for your loss…terrible without question. People should know that there is ALWAYS A RISK of loss when you hand your pet over to any airline carrier, particularly in summer months. It’s such a huge risk that most vets advise against it. If you absolutely must travel with a pet, charter a flight and have them IN THE CABIN with you. Or drive. Those options are not at all convenient, but the risk is unfortunately is what happened to Bea. Airline cargo hold pet deaths happen much more often than they are publicized. More vets should inform people of the risks, because the airlines most likely won’t. Thankfully Maggie is able to raise much needed awareness…your loss is not in vain.

    September 23, 2012
  35. So sorry for your loss; Beatrice is beautiful. As sad as you are, thank-you for taking the time to warn others.

    September 23, 2012
  36. Jonathan Munroe #

    I am so sorry. Never fly your dogs again. Your experience reinforces my belief that it is never safe to fly dogs. For that reason I always drive across, even though it is extremely time consuming and has influenced the type of vehicles I buy. Right now I have a Ford Super Crew F150. The back seat belongs to my Australian Shepherds, Crumb and Spike. We’ve driven back and forth many times in several vehicles. This is one of the best. But since we live on the east coast and have close family on the west coast it means a lot of driving. We are in Cambria CA for a couple months now. I would sue United Airlines if I were you. I think people should be able to fly with their animals anyway in the hold or whereever it is they put them. . . The whole thing is terrible.

    September 22, 2012
    • JoAnn #

      I too have chosen to drive and buy my vehicles around my dogs. I can’t imagine having gone through this 😦

      September 24, 2012
  37. So so sorry about the loss of your dogs. I am golden owner myself and this story about United Airlines and your pets is heartbreaking. I am thankful that you are known internationally and can hopefully bring attention to this to make sure future animals are safe in planes. Truly heartbroken for you, but appreciate that you spoke out.

    September 22, 2012
  38. BritChick #

    I was so sorry to hear about you losing Bea. Pets & our animals have rights. Let’s take a stand & say no more animals being put in the hold on these flights. Our pets are left in the dark, frightened, abandoned for hours on end & nobody can hear their cries for help.Our pets are part of our family. Airlines charge big bucks for transporting them, mishandling them & really it is animal abuse. I have seen these dogs/cats sit in crates being left in the scorching sun or rain on the luggage racks waiting to be loaded onto the plane. They are handled the same way our baggage is – no care & just flung on the conveyor. We do not pay to sit in the hold yet these animals have to. We would not let our kids sit in there so why are we forced to check our pets in & then have to walk away leaving them unsupervised? It is bad enough being separated from them putting them at risk when at home we treat them as one of the family. Animals need to be treated with more kindness & respect. Shame on these airlines.

    September 22, 2012
  39. Pat #

    I’m so sorry to read about the loss of your beloved Bea. It is a terrible and shocking loss. You did everything right and the airlines did everything wrong!

    September 22, 2012
  40. gabi taylor #

    RETRAINING PILOTS

    Airlines Regulations must be implemented to retrain all pilots.

    BEFORE they regulate the human cabin pressure, temperature, etc., they must regulate the cargo cabin where the ANIMALS are located.

    This method will ENSURE that pilots will stop forgetting to pressurize, control, the cargo cabin wherein countless animals have been SUFFOCATED or FROZEN for the last 30 years!

    September 22, 2012
  41. gabi taylor #

    United’s Rationale: “BEA’S WAS THE ONLY DEATH”

    This shameful! – and illogical.

    The fact that sweet Bea was the only dog who died does not prove United’s innocense.

    It just so happened that the other dogs/cats were in various stages of NEAR DEATH, some closer to death than others. The probable fact is that ANOTHER DOG might well have died in that environment in another 5 minutes, 10 minutes, 12 minutes (and so on) had the flight been longer or the pilot even more negligent.

    Neither you, nor a VETERINARY Airline Supervisor were there when all of the animals deplaned. We don’t know the conditions of those animals — which, no doubt, were poor.

    Take 10 of the greatest human atheletes in PERFECT HEALTH. Subject them to intense heat for a prolonged period of time. Continue to subject them to constant intense heat. They ALL will begin to deteriorate… and ONE of them WILL DIE FIRST. No, not every man will die at the exact same time. But, one by one, it is certain, that. over time, ALL WILL DIE eventually… and, even with improved environmental conditions, SOME WILL STILL DIE without medical intervention.

    It is likely that the animals were subjected to intense/constant heat for most of the flight. The idiot pilot (it’s ALWAYS the idiot pilots who forget – PILOTS SHOULD BE SUED PERSONALLY) probably finally NOTICED (his instruments glowed RED) that the cabin was 120 degrees after too many hours or just before landing and only then CONTROLLED the temperature! Because Bea did not get immediate help at that time, she was unable to live till deplaning.. As with the human athletes example, not all animals would have died at the same time.

    SHAME ON UNITED!!! Shame on United for trying to use such a cheap tactic, saying “yours was the only dog who died.”

    The airlines have dug their graves with their lies, insensitivity and continual, long-lived, GROSS NEGLIGENCE; it is time they were BURRIED!

    with love to you all…

    September 22, 2012
  42. gabi taylor #

    Dear Maggie and family, the story of Bea’s death breaks my heart; I am so very sorry for you all.

    Onto CHANGE:

    The fact that 17 animals died on United Airlines last year strongly indicates UNITED AIRLINE’S NEGLIGENCE WHERE ANIMALS ARE CONCERNED!

    NOT ONE animal should have died.

    I ask, HOW MANY HUMANS DIED INFLIGHT on United? ZERO. The numbers should equal one another IF United is transporting PEOPLE AND NON-HUMAN ANIMALS in the SAME SAFE MANNER. Period.

    You PAID MORE than HUMAN COACH FARES for your 2 dogs! At that price, they are entitled for regular seats – the seats for which you paid.

    You SHOULD SUE. IN DEFENSE OF ANIMALS, The Legal Defense Fund, or PETA will cooperate and HELP FIND A PRO-BONO LAWYER to work with you… hence, changing regulations, laws, and airline PROTOCOL as concerns animal flights..

    This is big… this is serious… and it goes even beyond the tragedy of darling BEA’S DEATH.

    ANIMALS ARE still TREATED LIKE LUGGAGE… on United and certainly (even worse statistics show) on other airlines.

    AN EXAMPLE MUST BE MADE.

    Humans WILL NOT TOLERATE AIRLINES’ KILLING OF ANIMALS.

    Bottom line 1: A 2 year old, healthy dog DOES NOT DIE OF HEATSTROKE in a well-managed, “CONTROLLED ENVIRONMENT.”

    Bottom line 2: There MUST be consequences! SUE
    … until there is SO much BAD PRESS for United that it CHANGES ITS WAYS.

    Good luck to you with love.

    September 22, 2012
  43. I am so sorry about Bea. I have travelled with my gorgeous dog, Buster, from Australia, to NYC, where we stayed 7 years and now to Poland, where he runs off leash each day and loves his latest job (running a yoga school).
    The only problem I ever had flying him (he few a lot within Australia too) was when we arrived in the US. No one knew where he was, they were all laughing and talking about their plans for the night and when I politely asked how long it would be until I could get him (he had been flying for 24 hours by then) they said if I didn’t sit down and shut up they would send him back to Australia. When we finally got him he was clearly afraid. He barely made a sound. He looked in shock.
    When i picked him up in Poland it was a completely different story. They took me to him as soon as he landed. They said the rules meant he couldn’t get out of his crate until the paper work was completed but they let me sit there with my fingers in the cage so he could lick them and feel safe.
    Which brings me to…….Why can’t we travel our dogs with as much peace of mind as we travel ourselves? In countries like America where pets really come to feel like part of the family why are they treated with such disregard by airlines?
    Is there an affordable airline that lets large pets travel in the cabin or at least in cargo where the air pressure and temperature are the same as the cabin?
    Is there a better route to take around the world? Is there a better airline to take?
    I really feel so much for you. I don’t know you but I can feel your love for your dogs through the photos. I am so sorry you lost your beautiful girl.
    Tamar

    September 22, 2012
    • baroness gabi #

      There is no better airline in the U.S. Airlines have been systematically (because of their indifference and gross negligence) SUFFOCATING, baking, and FREEZING our beloved companions to death for as long as I can remember… WITHOUT CONSEQUENCE.

      Not until WE DO SOMETHING about it will there be a change.

      September 22, 2012
  44. denise #

    Who would have known what a truly beautiful thing a wet golden is. My favorite picture was of all three swimming side by side. You have obviously been been blessed with much gold in your life. He who has the gold is rich beyond compare.
    Thank you for sharing these lovely photographs, Bea is gone much too soon, but you obviously provided and shared a magical life with her……………hence the great void and pain.

    September 22, 2012
  45. . I write Animal Advocacy articles for Examiner.com and always gasp when I read accounts of what happens to a canine companion like Bea. I know how distraught and frustrated I would be if my canine pal, Max A Pooch the throwaway dog who recycles suffered the same fate as Bea.

    If you feel up to discussing the current status of what is happening regarding United Airlines and you and Bea I would consider it a privilege to write your story as it continues. If you like I can send you a few questions that you can answer and then possibly follow-up with a short phone call of no more than 15 to 30 minutes.

    I think your story is important because the transportation of pets by air is not free of risk, and sharing your story can make people aware of that fact . Your story also shows why we not back down to some corporate bureaucrat

    You can check out my work at the website listed with this blog. One of the articles i recently wrote is on the death of a German shepherd named Heidi from alledgedly tainted treats purchased at Walgreens. Heidi’s human companion Rita Desollar inititated a petition on Change.org that that now has more than 58,000 signatures which is a growth of more than 4000 signers than when I wrote the article a couple of days ago. My plans are to write follow-up article(s) for my readers on what happens.

    I look forward to hearing from you,

    Keith Sanderson
    Chicago Animal Advocacy Examiner

    September 22, 2012
    • baroness gabi #

      Yes, MANY dogs have died from CHICKEN JERKY TREATS, made in CHINa, sold at Waldbaums!

      BEWARE: Chicken Jerky Treats, sold at Waldbaums KILLS DOGS.

      September 22, 2012
  46. Maria del Mar Bueno Riestra #

    I feel deeply sorry for your loss. I can’t express how much, since I have a dog just like beautiful Bea. I hope your heart heals soon and every time you miss her you send her light. Love & Blessings.

    September 22, 2012
  47. Tom Sparks #

    We stopped flying our dogs almost 20 years ago. Travelling from Vancouver to New Orleans, we had a change in Denver. It was the middle of winter. We could see the plane unloading from the terminal. Our beautiful Old English,Countessa Magherita(Maggie),had been turned upside down in her kennel on the tarmac. It was nearly zero degrees out and she was left there for over 45 minutes until something was finally done. I probably almost got arrested that day for raising so much hell. Two different airline employees pulled us aside and said this happens almost everyday. I stayed in New Orleans for almost six months because of a family death and decided to drive back to Vancouver w/ Maggie. I refused to put her through that again.There are several airline companies that will transport your animals safely. That’s all they do. They’re not prohibitively expensive. Google them if the situation arises. You have our heartfelt sympathies. Only another animal lover knows what it is to go through this. PS The pics are beautiful.

    September 22, 2012
  48. Renee Carey #

    I have also had a bad experience with United Airlines and its Petsafe program. my story is not as heartbreaking as yours, but it would surprise you. I could not believe the manner in which we were treated. Yours is the fourth story I have read like this in the last few months since our incident. My own dogs are like my children. I have a black lab and a lab mix. I know how special they are. My heart goes out to you and your family. Bea is playing at Rainbow Bridge right now. Google it. It will make you feel a bit better. We are fighting to get something done. Please keep making noise. It helps all of us who want attention paid to this problem that does not seem to bother United at all.

    September 22, 2012
  49. My heart goes out to you for the loss of Bea. She looks like she was a sweet and beautiful girl. I have dogs (and cats and a bird) and love them dearly and have mourned the loss of others that I’ve had before them and can imagine the sorrow that you feel right now.

    September 22, 2012
  50. Gina #

    Hi! I am so so sorry to hear about your dog. What an awful awful thing. I’m sure that Bea-utiful Bea is up in doggy Heaven right now

    September 22, 2012
  51. Ella #

    I was moved to tears by the sudden and inexplicable loss of beautiful Bea, and I’m visiting to express my heartfelt condolences to you, Maggie. I do know what a consolation animals can be in difficult times. All I can say is that you must have been a great joy to her too, and it sounds like she had a very happy and loving life. Best wishes.

    September 22, 2012
  52. So sorry for your loss. I have a six year old golden too who is fighting cancer which is hard enough. I can’t imagine such a sudden senseless tragedy. You put your dogs on a plane because they assure you once pressurized it will be just like the cabin to them. I flew my golden when I moved from Italy and they gave her no water, her hind legs were shaking-it is a miracle she survived.

    My heart goes out to you and me and my Perla will say a little prayer for Bea ❤

    September 22, 2012
  53. Carol #

    I am so sorry for your loss. The pictures of Bea are beautiful and show what a wonderful dog she was.

    September 22, 2012
  54. Tatiana #

    I read the news about the loss of your dog. It was so heartbreaking.
    You have the means and the power to get all the attention needed so these things will not happen again.
    You should sue the airlines for the lack of care and for having a worker so uncompassionate, so cold towards an animal’s life and also so uncompassionate towards a human being.
    There should be a law, something, that obligates all airlines to treat and fly pets in a humane way.
    I have a dog and adore her. I will be devastated if something happens to her and I can imagine the sadness in your heart when that worker delivered the news to you in such a careless way.
    You can save another dogs life and another person from going from what you are going through.
    My condolences to you and your love ones. You did not loose just a dog, you loose a precious, devoted family member, because that is what our pets are to us.

    September 22, 2012
  55. cafall #

    I’m so sorry to hear of your loss. Our hearts are breaking for you.

    Sam

    September 22, 2012
  56. Yasaman Moarrab #

    Dear Maggie,

    I am so terribly sorry to hear about the loss of your gorgeous Bea. I have a Golden named Bella who will be 2 years old in November and I can’t imagine the heartache that you and your family must be going through. I wanted to write to you and say that I just read about what happened to Bea and I feel like it was meant to be that I came across this article. Not to say in any way that the loss of her life was in any way meant to happen, but I feel like me learning about the airline’s negligence can potentially save my Bella’s life. I live in the San Francisco Bay Area and have been accepted into a graduate program on the east coast. One of my biggest fears and greatest causes of anxiety has been the thought of putting Bella on an airplane cross country for 7+ hours. My fears were exacerbated when I spoke with a woman who told me she had heard of horrible stories of the conditions where the animals are kept on planes, and that if she were in my shoes she’d drive the dog instead of fly her out. When I just read your tragic story I decided that I will absolutely not risk putting Bella on an airplane. If I have to make a 2000 mile drive with just me and my golden retriever, so be it.

    Once again, I am so sorry for your loss. I saw some photos of Bea and she was a beauty. Reminds me so much of Bella. I truly hope that United is held accountable for their negligence, and that they take necessary steps to assure that no one else loses a pet due to their irresponsibility. This should have never happened and I’m so sorry that it did. You are in my thoughts. Sending you and your family lots of love, and positive energy.

    -Yas

    September 21, 2012
  57. Becca #

    Your blog is such a beautiful example of how dogs are important part of our lives. It is obvious how much your dogs are loved! I am so sorry to hear about your loss. Bea looks just like my own golden retriever, down to the black spot on the tongue and my heart aches to think of how the airline treated your sweet girl. I am crying as I am writing this and I just wanted to say that a lot of people are thinking about you, and understand your pain. I hope that this will raise awareness of United Airlines’s negligence to prevent this from ever happening again and I am so sorry that it happened in the first place.

    September 21, 2012
  58. Sandy #

    I am heartbroken for you, but please continue to honor her memory by building awareness about the dangers of shipping dogs as cargo. No reputable breeder would ever ship their dogs or puppies. You can help save lives.

    September 21, 2012
  59. mary #

    so sorry for your loss. i just lost my alina a month ago & am happy to have my jesse still w/ me. they are both golden retrievers. they’re not dogs……they’re family members!!! just know, bea will be waiting for you at “the bridge”.

    September 21, 2012
  60. Claire #

    I am so sorry to hear about your loss. I can’t even imagine what you are going through. I recently moved from California to the East Coast and flew my dog on a new pet only airline, called Pet Airways. They have planes that only take animals across the country. My dog got to NY safe and sound. If you are ever traveling with your pets again, consider this service. I’m sorry again for your loss.

    September 21, 2012
  61. KW #

    SO so so sorry for your loss…I flew my chow via United 2 years ago LA to NY and was absolutely horrified when i went to pick him up…first, they could not find him & then when I literally heard him crying behind the baggage carousel wall & threatened to crawl through & get him myself, they had someone hand push him through..he was not in the best condition & I literally burst into tears..thankfully, we lucked out & after a few days he was back to normal …never ever again will I fly my pet with a commercial airline…my heart breaks for you! Only pet owners can truly understand how horrifying it would be to lose your beloved pet the way you did..God Bless…

    September 21, 2012
  62. bonnie0718 #

    Maggie, as a grad of SUNY Geneseo and former RIT student and as a pet lover, I am heartbroken for your loss. I am also a member of Where Is Jack? Inc., an organization of volunteers dedicated to changing the way all animals are treated by commercial airlines. If you are as outraged as we are about this situation, please join us and encourage your friends, family and associates to join us. We can be found at whereisjack.org. Again, most heartfelt condolences.

    September 21, 2012
  63. I am so sorry for your loss. When you can turn your sadness into action, please help by using this example to bring awareness to what happens when animals fly. Jack the Cat was one too many; since his loss many more animals have died. Can you help bring change? Please visit
    Whereisjack.org and support others such as Mary Beth in her efforts. Thank you.

    September 21, 2012
  64. Kendra Parks #

    My Great Dane was killed by Continental in June of 2010. I have included the link to the piece that ABCNews.com did on our situation along w/our local news coverage in Honolulu. Tucker also died of heat stroke. We were transferring with the military from Honolulu to Seattle. They left him in the heat on the ground in Houston – the layover point. Tucker had flown to Korea and back, to Hawaii and had been on numerous cross country trips during his life. He was well traveled, very healthy -he had a health certificate from our vet the day before the flight – and he was in perfect shape. The dog I received on the other end of the flight was covered in blood, vomit, saliva and feces and couldn’t move. He was euthanized a few hours later because nothing could be done to save him. Continental didn’t do anything except ignore us until the media got involved. We never received a refund, an apology or any explanation. They gave us the run around for months and denied any responsibility. Lisa Schoppa, the pathetic excuse for a human being that manages the Pet Safe program for Continental – now United – was one of the worst people I’ve ever dealt with. All we wanted was for the airline to improve their training program and they refused. It was so appalling.

    My heart breaks for you and your family. I know exactly what you’re going through. Tucker was one of a kind. He was the most beautiful soul and unlike any dog I’ve ever had. I have 2 great danes now, and neither can replace him. There was just something so human about him. He just knew things and my love for him was greater than anything I’ve ever loved. There is a paw shaped hole in my heart that will never go away. I hope you get some justice out of this. If there’s anything I can do, please don’t hesitate to contact me. I am currently talking w/a senator in Hawaii regarding legislation to protect animals on flights. Pets are loved ones, not luggage. Tucker and Bea are no longer here physically but their legacy will live on. My thoughts are with you and your family.

    http://abcnews.go.com/Travel/traveling-pets-airlines-dog-deaths/story?id=11198807

    http://www.hawaiinewsnow.com/Global/story.asp?S=12670328

    Kindest regards,
    Kendra Parks

    September 21, 2012
    • baroness gabi #

      Kendra, again (at this blog) I cry as I read your story of your darling Tucker. I just want to express my condolences for your horrific experience and loss. It breaks my heart and I’m so sorry for what you (and poor Tucker) have been through. (LISA SCHOPPA of UNITED AIRLINES [formerly of Continental] might be getting death threats right about now.) CONGRATS for taking action!

      FIGHT THE GOOD FIGHT!

      September 23, 2012
  65. Belinda Land #

    Sympathies from myself and my organization Blankets for Claws and Paws. We advocate humane treatment of all animals and this was a senseless act on the part of United Airlines.

    When the time is right please visit “Where is Jack”? – http://whereisjack.org/ – His family is constantly pursuing the airlines to change their methods and policies in transport of pets and possibly you could join forces.

    September 21, 2012
  66. carolynaallen #

    I am so sorry for your loss. There is no excuse for the way airlines treat our beloved pets. God bless you and keep you in the days ahead as you grieve for one of your beloved family members. She sure was a beauty. May you cherish the memories with Bea, although too short, of your time with this beautiful creature of God.

    September 21, 2012
  67. I am so very sorry for the loss of your beloved Bea! Would you PLEASE consider join causes such as Jack the Cat is lost in AA baggage claim at JFK on FB and help spread the word about the dangers of flying animals on commercial flights?!
    The airlines need to provide a better solution so that no more animals die!!
    Again I am so very sorry for your loss! Bea was a beautiful animal and I know she will be missed!

    September 21, 2012
  68. Mackenzie #

    so disgusted with United airlines. I’ve actually never had a good experience with them, but this story puts it over the top. I’ll never fly United again. I hope you’re able to find a way to hold them accountable, legally and morally.

    September 21, 2012
  69. Lisalea #

    What Love is expressed here in these photos of your beloved family! The devastating loss of Bea is heart-wrenching 😦 My soul reaches out to you in your time of grieving. Thank you on behalf of all dogs who might ever be flown, for sharing your story of pain and loss, that they might be spared–as well as their human companions. I hope the high profile nature of this event and your courage in stepping forward will force airlines to radically amend their approach to the care and handling of our four-legged family members. I also think is well past time for Amtrack to supply pet friendly accommodations on their trains so that we could avoid flying our companion animals altogether, but still include them in family excursions. This emotional crisis could very well lead to an evolutionary leap in our collective consciousness regarding a solution. Blessings to you and your family.

    September 21, 2012
  70. Lisa Foose #

    I am so very sorry for the loss of your beloved Bea. Having lost a sweet 7 mos old puppy recently (who I still love so dearly and miss so much), I really do know the hole in your heart. I am still raw and heartbroken myself. I wish you peace and, one day, lovely memories of your dog without the current heartache. I know that messages from a stranger can’t help you heal but please know you are not alone and that you are a wonderful dog mom – you were including your dogs and doing your best to give them wonderful times and adventures with your family – that is the most wonderful thing you can do for your dogs, love them and include them. I’m crying for your and your loss (and mine too). I know your new furry child will be so incredibly loved.

    September 21, 2012
  71. Greg #

    I am so sorry to hear about the loss of your Golden, Bea. We have three Golden Retrievers all with different personalities. At one point, we had four and our old guy lived 16 /2 years. As a loving dog owner, we too are faced with the challenges of travel. We had a family emergency and were not able to drive the dogs so we flew the two we had at the time, and the whole flight we and everyone else had to listen to our Golden bark underneath our feet (doggie sedatives didn’t work on him). A bigger challenge is what to do with our beloved family members when we actually go on a trip without them. Boarding is always an issue. At the vet, they came home with digestive issues and Kennel cough, recently we hired someone to come into our home that actually works for the vet, paid the young man $100.00 per day only to come back from our trip to find the Goldens stressed out, our carpet trashed and evidence of a alcohol related party in our home. I appreciate you bringing to light your own loss of Bea to create dialogue to the challenges of traveling for loving, caring and devoted pet owners. It’s sad to think that an employee of United wouldn’t have given your pet a little extra care and extra water based on the temperatures of the day during your flight.

    September 21, 2012
  72. Samantha #

    I was so sorry to read about your ordeal. I lost my golden retriever, Bailey, to a brain tumor years ago, and though it will get easier – and getting another dog was a very smart way to help you and your family heal, Bea will never be forgotten. This blog is a lovely way to remember her.

    September 21, 2012
  73. Natalie #

    So sorry:( We have a yellow lab whom we love like a child, I can’t imagine. Just terrible.

    September 21, 2012
  74. Jenny #

    I am so sorry for your loss. Breaks my heart! Nothing can replace your beloved family member.

    September 21, 2012
  75. My prayers are with Bea and your family. She’s in God’s hands now and he will take such good care of her. RIP pretty baby.

    September 21, 2012
  76. Crissy #

    My heart is completely and utterly breaking for you. I am sitting in the coffee shop trying not to cry. I am so, so sorry for your loss.

    September 21, 2012
  77. Kris #

    So sorry Maggie. My heart breaks for you. My dog is my child, my forever shadow and part of me. I can only imagine your pain and heartache. I am so sorry.

    September 21, 2012
  78. JMG #

    So sorry to hear about your loss. While I did not have the exact experience you did in that I did not lose my pet, I did have an experience that I thought was going to end in the same way in that my puppy had to travel 2,000 miles and make transfers. The puppy was not fed and when the puppy arrived it took them 3 hours to get him to me and I could hear him in the back crying…yes for 3 hours and nobody would help me get to him. I too will not travel with pets again.

    September 21, 2012
  79. Mika #

    Dear Maggie,

    It is clear that you love your dogs in the same way I love mine. It is a great thing that you

    adopted a dog in honor of Bea, it’s kind of like donating an organ when people die. I also hope

    that you can do something about pet travel. I am a military wife and when we moved to

    Germany I really was in terror about getting my dogs there. I called PETA and they advised me

    to leave my dogs here in the states! We stayed in Germany for 4 years, so that was

    unthinkable. The horror stories of dogs being lost or dying of heat stroke nearly drove me crazy.

    I wanted to buy them a seat, but they were too large. Apparently , you can buy a tiny dog a

    seat. Lucy could never even make it out of the driveway without throwing up and I was super

    worried she would throw up on the plane, aspirate and die. I decided to give Lucy and

    Abigail a small dose of dramamine or something similar ( from the vet, of course,) to help. I also

    got a night flight because it was summer and I thought it would be cooler ,like for when they

    take the dogs early- too early- and place them on the tarmac- like bags! There were a few

    serious issues that occured with that flight and my dogs which I’ll skip , but everybody made it

    there and back. Lucy, whom I adored, like none before her or since died in 2007. I still sleep

    with her collar by my bed. I would take a bullet for any of my dogs and I think you would too. If

    you think of a way to help with pets and air travel please contact me. I am on board 100%.

    September 21, 2012
  80. SO very sorry for your loss. What a senseless tragedy. Run with the wind, beautiful Bea…

    September 21, 2012
  81. So sorry to hear of your loss. There has got to be a way to travel better with dogs across the country or around the world. As a dog owner who travels all the time with my dog, it makes me always to think twice about flying. Considering I am thinking of flying from Europe to New York with my dog it has been on mind a lot.
    I would be more than happy to pay more for a flight with my dog at my side.

    September 21, 2012
  82. I am so sorry you had to go through this horror.I can’t help thinking that Bea may have been able to be resuscitated during the time that the airline employee was stalling and lying to you.I know that doesn’t make anyone feel any better about this tragedy,but if you are going to pursue legal action,that may be relevant.

    September 21, 2012
  83. thersia knapik #

    Maggie,
    I just saw the article on the Daily Mail.

    My beloved dog Patience died in December 1994, on a United Airlines flight – “they forgot to pressurize the compartment”, I actually suspect they also forgot to heat it. Although they took my money and assured me that both would be done. I still feel so helpless about how she died – my not being there with her – that I put her in that position – that she had no choice. I understand your pain.

    United was completed recalcitrant about accepting any responsibility.

    I have no idea what I can do to help you but please contact me if you think there is something I can help with. I’d be happy to testify – whatever.

    They got away with killing Patience – I’ll do whatever I can to help you – and make sure this doesn’t happen to other families.

    Best,
    Thersia (I also sent you a friend request on facebook – then I found you here)

    September 21, 2012
  84. Maggie,
    I have owned two goldens – my family dog in my teen years to mid twenties and the soon to be 1 year old pup my husband and I bought 2 months after our wedding. They are the best companions one could ever want. I came across Bea’s story via jalopnik, and I began to cry for what I can only imagine would be my worst nightmare as a pet mom. As I began to cry, a sweet face sensed this, made his way into my room, hopped on the bed, and laid his head on my chest. And now I’m bawling like a baby looking at pictures of a spotted tongue while one with three spots lick my hand.

    I’m so sorry this happened, and I hope the other two warm your heart in this tough time.

    September 21, 2012
  85. ANJ #

    I am so sorry about the loss of Bea. Although it looks like you have decided against it, litigation may be the only way to provide answers and/or make changes to their system.

    ANJ

    September 21, 2012
  86. Kate #

    I’m sorry for your loss. Pets are very special to us owners. They’re family. I don’t have a dog, but I do have a kitty I love very much and I would heartbroken if I lost him. Don’t let them get away with this.

    September 21, 2012
  87. Oh, I am so sorry to hear this. I recently read the wonderful article about you in C Magazine. I admired your beautiful dogs so much. I live in Northern California too (and am also a Maggie) and I know how hard it is to keep goldens neat and clean when they are always romping in the dry, foxtail-laden grasslands (to say nothing about how goldens always locate the very finest mud puddles in winter), and I was thinking, oh how clean and well-groomed they looked. Goldens are made of love.

    I know this is going to hurt really bad for a long time, and that you’ll miss her forever. I hope you can take some consolation in knowing that her suffering is over. When something like this happens, we keep replaying the memory, over and over; it’s human nature. But Bea is not suffering over and over. That part of the nightmare is over. She has found her way to the summerlands and is romping there now.

    September 20, 2012
  88. I read article about your dog Bea, I felt big anger about Airplane company. RIP BEA

    September 20, 2012
  89. Sending healing energy to you and your family. My deepest sympathy.

    September 20, 2012
  90. Kelly S #

    I am so sorry to hear about the loss of your beautiful dog. I contemplated flying my dog on my most recent cross country move and to think that this can happen with no explanation is beyond words to me. I am thinking about your lovely family and I am so sorry for your loss. She wouldn’t want you to cry, she’s in heaven. 🙂

    September 20, 2012
  91. I am so sorry, Maggie. Losing a dog so young is unspeakably difficult. Thanks for spreading the word about United’s staggering incompetence.

    September 20, 2012
  92. I am so sad about sweet Bea. You’ve inspired me to get a Golden for our family… our 11 year old lab is sick and we’ve been on the lookout for a new friend. We just might have to name the puppy Bea. So sad… but thank you for the great info… I am sure for $1800. or a lot less… we can find some loving someone to drive our dogs instead of fly them. THANK YOU!
    xxooo

    September 20, 2012
  93. Jan J #

    I am so sorry for the loss of your dog, Beatrice. She was so beautiful and so young and something had to have been done wrong by the airline. Your speaking out will help others make careful choices on flying their dogs, ask questions or consider leaving them behind. I am glad you adopted another dog. So many people say they can’t bear to have another one to lose but for me the only comfort when losing a dog family member is to have another to love on, right away. It is obvious Beatrice had so much love in her short life, so much more than many dogs know in a lifetime.

    September 20, 2012
  94. I am so, so sad for your loss. This is breaking my heart.

    September 20, 2012
  95. My heart breaks for your loss; I can imagine your trauma and grief. I have had to travel with my now 14-year old dog from Canada to Switzerland and then five years later from Switzerland to Australia. I think I lost some years from my life with the worry and anxiety in the lead-up to and during the journeys. We were fortunate but I will never do it again. Pursue the airline and if they are culpable, make them admit it. Then perhaps changes to their system will be implemented to avoid this ever happening to someone else’s beloved pet.

    September 20, 2012
  96. Wendy and Maggie Isaac #

    Dear Maggie, my heart sank when I heard of your loss. I cannot imagine what that moment was like when you discovered what had happened to Bea. I had a dog that was severely injured when I flew her, she did live, but was never the same. My heart broke in two. I support you, and thank you, for bringing this to the surface at a public level, in regards to airlines and pet’s traveling in cargo. You went above and beyond the call of duty to make sure your loved one was cared for, I am so very sorry for your loss. Myself and my partner, Maggie my four legged companion, send you hugs and doggie kisses.

    September 20, 2012
  97. Ashley #

    As the mom of two goldens my heart breaks for you and your family. The airline must pay for what they have done and make sure It never happens again

    September 20, 2012
  98. My heart utterly breaks for you. I cannot imagine the guilt and what ifs that I would go through and never recover from knowing that she was all alone and scared – I am so sorry for your loss and hope that the pain passes though it will never fully disappear. One remedy- work for CHANGE in her honor. Blessings to your family.

    September 20, 2012
  99. Kelly #

    Heartbroken for your loss. God bless Bea.

    September 20, 2012
  100. Ashley #

    Maggie–I am so sorry for your loss. Bea sounds like such an amazing, special dog. I have 2 goldens and they are the best pets/brothers ever. We had to say goodbye to our loving Bailey who was 13 this summer and the loss is still so hard. He had the sweetest and kindest personality and always looked after me and my family. I hope you new dog brings you much love and happy memories with your family. From one golden lover to another, Ashley

    September 20, 2012
  101. Tom #

    I’m sorry for your loss, and I’m glad you got the message out. I think alot of us will think twice before giving business to United Airlines again.

    September 20, 2012
  102. Diane #

    I m so sorry for your loss. Its brings tears to my eyes to see those wonderful pics of Bea and know the saddness you must feel. We have a lab and know those goofy things they do make us laugh later. Diane

    September 20, 2012
  103. MJM #

    After my younger brother tragically died, I got a golden retriever and love her more than the world itself. I often use the PetSafe program. I am very very sorry for your loss and it makes me very angry the way they treated you after Bea’s passing. Sometimes it feels like life will never be as good as it once was and I can relate with you on that. As a physician, however, please now that Bea probably did not suffer towards the end – she was probably unconscious and didn’t realize what was happening. From the pictures, it looks like she was a very happy, beautiful dog and lived a great life. She was well loved and in return, loved you just as much.

    September 20, 2012
  104. kc #

    Hi Maggie, I’m soo sorry for your loss 😦 Nothing will ever fill the void, but hopefully time can help you heal. I hope you will consider starting another blog some day, the world could always use your love-filled writing

    September 20, 2012
  105. Melanie #

    I feel so deeply pained for your loss tears come to my eyes. I love my two dogs like they are my children, and would be devastated. Dogs should not be treated like cargo but like smaller passengers, and the airline should take more responsibility. But in most people’s eyes, dogs are just animals and it’s not worth getting worked up over. Thank you for sharing your story. My thoughts are with you and your family.

    September 20, 2012
  106. Alexis #

    Maggie, I am so sorry, and also furious. My dog has made the SFO-NYC trip twice with no problem, but BEFORE the Continential/United merger. I never fly United without a problem; I have read other more serious stories about their losing unattended minors in terminals (for a day at a time!), and of course refusing to take responsibility. This is the most devastating stories I have ever read regarding their negligence. United is abhorrent. They need to remember that safety comes first, for any living being.

    September 20, 2012
  107. I just read about the loss of your sweet pup Bea. Thinking of you and your family and I thank you for sharing your story so someone else doesn’t have to go through the same sadness.

    September 20, 2012
  108. Very, very sorry for losing a member of your family, RIP Bea, …….running around with all the other hounds, at Rainbow bridge…….I had a bad, but not fatal experience with a flown dog once…… wasn’t United, but was still very stressfull……….

    September 20, 2012
  109. Lauren Pierce #

    I am so, so sorry for your loss. Losing a pet like that, in an unnatural way, is truly heartbreaking. I have been there, and I feel for you and your family. I hope United Airlines takes responsibility for their part in Bea’s untimely death, and I hope that will bring you closure and healing. Best wishes to all of you.

    September 20, 2012
  110. Jamie #

    So sorry. My heart broke when I read your story. My deepest sympathy.

    September 20, 2012
  111. Stephanie #

    Truly sorry for the tragic loss of your precious Bea. You took all the precautions and went above and beyond as a owner, and the outcome is heartbreaking and unimaginable. Thank you for bringing light to a very real situation, using private pain to bring public knowledge. All of your dogs are absolutely beautiful and shine from being cherished members of a loving family. May memories of Bea and her spirit live in your heart and heal you day by day.

    September 20, 2012
  112. Sophia #

    I’m so sorry for you loss. R.I.P Bea! I have a Golden named Lily. Best dogs on the planet!

    September 20, 2012
  113. Jen #

    I’m so sorry to hear about the loss of your Bea. Hopefully this picture (of our own rescue golden) will bring a smile to your face! https://www.facebook.com/photo.php?fbid=10151128279147144&set=a.10150518511707144.377477.681592143&type=1&relevant_count=1

    September 20, 2012
  114. Linda Uphoff #

    Your goldens are beautiful. Would you mind sharing the name and location of your breeder?
    Thank you , Linda Uphoff

    August 29, 2012
  115. The photo montage on your homepage has some great shots. Your dogs look super-cool–I’m sure they keep you busy!!!

    July 13, 2012
  116. I love all the pictures, the puppy ones are so cute – but I think my favorite is the black and white image on the long bench where the three of you seem to be deep in conversation. Just a lovely shot, thank you, your pictures really brightened up my day.

    July 2, 2012

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